Customer Experience Ambassador
About the Company:
Our client is a multinational organisation within the automotive industry who focus on delivering exceptional customer service and sales experience. The team you will be joining is tight-knit, ambitious and motivated, and they are keen to upskill and professionally develop the right candidates.
About the Role:
This role is all about advocating for the customer and providing an unparalleled customer experience, while also supporting the wider dealership network. This role will work with a range of contact methods including phone, email, and social media chat.
Main Responsibilities:
The role does include sales targets that are achievable and there is a bonus per sale, so the earning potential is in your hands! It's a fantastic opportunity to get a foot in the door for driven candidates who are looking to kick start a customer-focused soft sales career!
The role is Monday – Friday primarily (with one Saturday every 5-6 weeks), based in Mount Wellington and has car parks available for successful candidates. Once you’re trained and meeting targets, there are also work-from-home arrangements available.
About You:
We are looking for people that are resilient and have confidence to pick up the phone with a ‘can do’ attitude!
Key Attributes:
Apply Now!
To find out more, please get in touch with Alexandra on 027 206 4432 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen or resident.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Our client is a multinational organisation within the automotive industry who focus on delivering exceptional customer service and sales experience. The team you will be joining is tight-knit, ambitious and motivated, and they are keen to upskill and professionally develop the right candidates.
About the Role:
This role is all about advocating for the customer and providing an unparalleled customer experience, while also supporting the wider dealership network. This role will work with a range of contact methods including phone, email, and social media chat.
Main Responsibilities:
- Contacting both new and existing customers who have shown interest in the product
- Educating existing customers about the latest products and service packages
- Working with the marketing team to understand current campaigns and respond to customer enquiries which come through via website, email and phone
- Actively engaging with the customer with the goal of starting a sales process
- Completing various administration tasks that flow on from calls
The role does include sales targets that are achievable and there is a bonus per sale, so the earning potential is in your hands! It's a fantastic opportunity to get a foot in the door for driven candidates who are looking to kick start a customer-focused soft sales career!
The role is Monday – Friday primarily (with one Saturday every 5-6 weeks), based in Mount Wellington and has car parks available for successful candidates. Once you’re trained and meeting targets, there are also work-from-home arrangements available.
About You:
We are looking for people that are resilient and have confidence to pick up the phone with a ‘can do’ attitude!
Key Attributes:
- Previous experience in customer service roles – ideally from a sales or call centre background
- Good attitude, drive and motivation
- Excellent written and verbal communication skills
- An interest in the automotive industry is a bonus!
- A clear criminal and credit history
- Full NZ driver’s license
Apply Now!
To find out more, please get in touch with Alexandra on 027 206 4432 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen or resident.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…