Customer Service & Contact CentrePermanent

Posted 15/08/2023

Payment Specialist

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About the Company:

Our client are New Zealand and Australia’s largest independent, full-service EFTPOS provider. They specialize in offering EFTPOS solutions to small and large businesses across New Zealand, allowing their customers to take payments anywhere, anytime. They pride themselves on providing a high-quality customer service experience and drive to ensure that they bring the latest payments technology to their customers.


About the Role:

You will be responsible for the efficient and accurate provision of quotations, order escalation management, and follow up on applications and resolution from day to day business through to sales conversion.

80% of the role is inbound sales, 20% is outbound sales. You will deal with inbound sales enquiries, web chats and emails all generated via the smartpay.co.nz on­line sales channels as well as identifying new business in conjunction with your Sales Manager.


About You:
 
  • 2 ­3 years’ experience in a call centre environment, or telesales/customer service environment preferred a B2B environment
  • Sales experience preferred, but not essential
  • Strong technical knowhow
  • Professional and articulate communicator


Apply Now!


To find out more, please get in touch with Miria on 0273597851 for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. 

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