Customer Service Assistant - Fixed term 6 months
About the Company:
This company is a premium brand that are going through exciting growth and change. They are an import and distribution business who work with high-end liquor brands. They pride themselves on their quality service and products. They are a down-to-earth and dynamic team, and they have fostered a cohesive culture where people are encouraged to roll their sleeves up and help!
About the Role:
You will be working in the liquor distribution industry for a premium brand. This is an office-based role where you will be essentially an ambassador for the brand from behind your desk!
Your day-to-day responsibilities will include:
Above all, you will be responsible for ensuring an outstanding, efficient customer experience!
About You:
We are looking for someone who has worked in an FMCG or product focused role and who comes with working SAP experience.
To succeed in this role, you need:
Apply Now!
To find out more, please get in touch with Georgia Irvine on 0276453855 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
This company is a premium brand that are going through exciting growth and change. They are an import and distribution business who work with high-end liquor brands. They pride themselves on their quality service and products. They are a down-to-earth and dynamic team, and they have fostered a cohesive culture where people are encouraged to roll their sleeves up and help!
About the Role:
You will be working in the liquor distribution industry for a premium brand. This is an office-based role where you will be essentially an ambassador for the brand from behind your desk!
Your day-to-day responsibilities will include:
- Processing orders, credits, and invoices accurately.
- Supporting the Sales Reps.
- Liaising with third parties, including suppliers and the Warehousing team.
- Meeting dispatch & delivery deadlines, and tracking deliveries.
- Answering customer queries where needed.
- Liaising with other internal business functions and passing leads to the sales team where appropriate.
Above all, you will be responsible for ensuring an outstanding, efficient customer experience!
About You:
We are looking for someone who has worked in an FMCG or product focused role and who comes with working SAP experience.
To succeed in this role, you need:
- SAP experience.
- At least three years’ experience in a sales support, customer service or administration role.
- Accuracy, attention to detail and the ability to meet deadlines.
- Initiative, a superb work ethic and a “can-do” attitude when it comes to helping.
- Problem solving and organisation skills.
- A genuine interest in helping people make the right purchases, and a flair for learning products!
Apply Now!
To find out more, please get in touch with Georgia Irvine on 0276453855 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…