Customer Service & Contact Centre

Temp and Permanent Recruitment

Your Customer Service & Contact Centre Recruitment Partner

We are experts in both temp and permanent customer service and contact centre recruitment. Our specialist team understand the challenges and complexities of recruiting in this space and we genuinely care about adding value. We build long-term partnerships and have hands-on experience with assessment centres and building high-performance contact centre teams from scratch.

Our temps can help you scale up for short-term needs and we are adept at working with call centres and online chat roles that require multilingual capability.

It’s an exciting time for the customer service and contact centre industry with technology, automation and artificial intelligence paving the way for new opportunities. Our specialist team provide invaluable insight to ensure your business is future-proofed for success. We can support you with traditional phone-based positions, help you grow online, chat-based social media roles or partner with you to customise your Omni Channel needs. Whether you are a large organisation, a government organisation or a small to medium business, we can help tell your story in a meaningful way to attract top talent across New Zealand.

What we Recruit

A snapshot of the types of roles we recruit

OUR PARTNERS INCLUDE

Spark
nzpostartboard-4
Auckland Transport
frucor-suntory
goodman-fielder
onenz-logo
chorus
smartpay
st-john
mercury
mitre10
asb
coca-cola-epp
petdirect
generate-kiwisaver

Get in Touch

Looking to grow your team or find your tribe? Get in touch with the team today!

Insights

New Zealand Government invested in long term Digital Transformation

New Zealand Government invested in long term Digital Transformation

2 min read

The Digital Technologies Industry Transformation Plan projects strong growth for New Zealand’s $7 billion digital sector, with jobs expected to rise from 43,750 in 2022 to over 58,000 by 2030.

FMCG Edition - Nicola O'Rourke on New Zealand versus the global market — can we be better and how can we improve

FMCG Edition - Nicola O'Rourke on New Zealand versus the global market — can we be better and how can we improve

26 min watch/read

What makes New Zealand's FMCG industry tick? Who are the incredible minds behind the brands we love? We sit down for a chat with Nicola O'Rourke, partner and founder of Founders Advisory

Getting the best ROI from your next Fractional Hire

Getting the best ROI from your next Fractional Hire

3 min read

Fractional leadership offers SMEs expert, flexible, and cost-effective executive support without the commitment of a full-time hire, making it an attractive strategy for businesses needing high-level guidance during growth or transition.